For tenants
Ask about your tenancy — answers from your own data
When to submit readings, how much the invoice is and when it is due, how to report an issue — the AI assistant answers in your language from your own tenancy. It saves nothing and gives no legal advice. Your landlord gets fewer calls.
Are you a tenant? You join through your landlord's invitation — the assistant is waiting in your account.
How it works in Brokik
Four questions a tenant asks instead of calling.You open the assistant on your tenancy screen
The “Assistant” button is on every screen after login. The first message states plainly that you are talking to an AI.“When do I submit readings?”
An answer from your tenancy settings: the readings day, which meters, and a link to the screen where you enter them.“How much is the August invoice and when is it due?”
The amount, due date and bank account from your invoice — not from general knowledge.“How do I give notice?” — the procedure, not advice
The assistant explains how it works in Brokik and whom to ask; it does not judge your agreement or act on your behalf. Limit of 10 questions a day; usage is shown in the panel, under Usage.
Scenario
The tenant asks, the landlord's phone stays quiet
Landlord
- Sets the readings day and payment deadline once.
- Invites the tenant by e-mail; the tenant's assistant switches on by itself once the invitation is accepted.
- Gets questions only when the assistant referred the tenant back — disputes and decisions.
Tenant
- Asks about the readings deadline and gets a link to the readings screen.
- Asks for the invoice amount and due date, pays to the account in the answer.
- Reports the defect on the screen the assistant pointed to.
Each of these steps is a feature available in Brokik today.
What the assistant never does
Four rules that hold on every account.
Never invents values
A field that was not in your data stays empty and marked as missing. Under every value you see its source.
Never saves without approval
A tenant account is read-only: the assistant answers, it changes nothing.
No legal advice
Explains how something works in Brokik and where to find it. In disputes it refers you to the other party of the agreement.
Says it is an AI
The first message in the panel is a disclosure: you are talking to an AI assistant, not a Brokik employee.
Tenants get 10 questions a day at no cost
Above the limit, tenants can buy their own credits — it never touches the landlord's account.Free questions used and purchased credits are visible in the assistant panel, under Usage.
For tenants
10 free questions a day
Never touches the landlord's account.After the limit
1,000 credits for £2.10
You buy them yourself, on your own account. Purchased credits never expire.