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A text reminder and a rent arrears letter for overdue rent

Enter the amount, month and due date to get a ready text message, e-mail and arrears letter to copy or print.

Write the letterHow Brokik texts your tenant

Text, e-mail and arrears letter for your tenant

The texts fill in as you type. Copy or print them; you don't need a Brokik account.

Overdue rent
Details for the texts

Signs the text, e-mail and letter.

Goes on the letter.

Shows which tenancy the letter is about.

Without them, the letter says: as agreed in the tenancy agreement.

7 days from today unless you change it.

Text message

Hello, I haven't received the rent for [month] yet: [amount], due [due date]. Please pay by [pay-by date]. [your name]
The character count appears once the details are filled in.

E-mail

Subject: Rent for [month]: payment reminderHello, I haven't received the rent for [month] of [amount] yet. It was due on [due date]. Please pay by [pay-by date]. If you've already paid, please let me know. Kind regards [your name]

Rent arrears letter

Landlord: [your name] Tenant: [tenant's name] Rent arrears letter The rent for [month] of [amount] was due on [due date] and has not been received. Please pay [amount] by [pay-by date] as agreed in the tenancy agreement. If you have already paid, please disregard this letter. Yours sincerely .............................. [your name]

Brokik's text with your details

From: Brokik

Brokik: overdue payment of [amount] GBP for [month], due [due date]. Landlord: [your name]. Details in the Brokik e-mail.

Brokik sends this text to your tenant on days 1, 8 and 15 after the due date, with e-mails in between, until you mark the rent as paid. You buy text credits separately and get 10 to start.

When Brokik reminds your tenant

This is what happens to overdue rent when e-mail and text reminders are on in Brokik. The reminders stop when you mark the rent as paid.

  1. On the due date

    Your tenant gets a reminder e-mail. Five went out before it: 7, 5, 3, 2 and 1 day before the due date.

  2. Day 1 after the due date

    Your tenant gets the first text with the amount and due date. You get an e-mail asking whether the payment has arrived.

  3. Day 8

    The second text. Since the due date your tenant has had an e-mail every 2 days, and you a second question about the payment on day 7.

  4. Day 15

    The third and last text. The day before, your tenant got the last e-mail and you the last question about the payment.

  5. After day 15

    Brokik sends no more reminders about this payment. The next step is yours, for example an arrears letter.

Texts go out Monday to Saturday between 10:00 and 19:00 in your time zone. When a text day falls on a Sunday or public holiday, it goes out the next day.

What you see and what your tenant sees

Brokik's screens, from switching texts on to marking the payment.

Owner or managerTenant

  1. You switch texts on

    In reminder settings
    Owner or manager: In Profile, under Rent reminders, you switch on texts about overdue payments. The first time, you get 10 SMS credits.
    Nothing to doYour tenant installs nothing and confirms nothing.

  2. You check who gets the text

    On the tenant's card
    Owner or manager: Texts go to people marked “Signer” who have a phone number. A number with an error is labelled “Fix number”.
    Nothing to doThe text goes to the number saved on the tenant's card.

  3. Rent is late

    Days 1, 8 and 15 after the due date
    Owner or manager: In the property's Activity you see each text and whether it arrived.
    Nothing to doYour tenant gets a text from “Brokik” with the amount, month and due date.

  4. You mark the payment

    When the money arrives
    Owner or manager: You mark the rent as paid: by hand, from the link in an e-mail or from an MT940 statement.
    Nothing to doNo more texts or e-mails about this payment.

What your tenant gets and what a text costs

The text uses the currency code and no special characters, so it fits in one message.

From: Brokik

Brokik: overdue payment of 1,250.00 GBP for October 2026, due 10.10.2026. Landlord: Sarah Collins. Details in the Brokik e-mail.

Example: 128 of 160 characters, 1 text.
  • Sender “Brokik”. Replies to it aren't possible, so the text carries your name. It arrives in the language of your tenant's account, with no link and no advertising.
  • Who gets it. People on the tenant's side marked “Signer” who have a phone number. You can switch texts off for one tenant on their card.
  • How often. At most 3 texts about one payment and 1 text per person in 7 days. Several overdue payments go into one text with the total.
  • Countries. Texts go to numbers from these countries: Poland, Germany, United Kingdom, Denmark, Italy, France, Norway, Netherlands, Switzerland, Finland, Estonia, Lithuania, Latvia, Slovakia and Slovenia. Numbers from other countries get no texts; the tenant gets e-mails only. We don't send texts to US, Australian, Singapore or South African numbers.

Price of SMS credits

You buy SMS credits in Brokik separately from your plan. A text to a UK number costs 2 credits; to other countries 1 to 5 credits. Credits don't expire.

50 credits
£4.16
200 credits
£16.61
1,000 credits
£83.03
Prices include VAT. A text to a UK number costs £0.17.

When you first switch texts on, you get 10 credits to see a real text. Credits for a text that wasn't sent go back to your balance. You can buy credits with an active plan.

When more than one payment is late, or credits run out

Your tenant hasn't paid for September or October

Tenant
  1. Gets one text with the total of both payments and the earliest due date.
  2. Gets a separate e-mail about each payment.
Owner or manager
  1. That text uses 1 credit, not 2.
  2. You mark each payment separately, and the texts remind only about what's left.

Your SMS credits ran out

Tenant
  1. Gets no texts.
  2. E-mails arrive as before.
Owner or manager
  1. You get one e-mail and a notice in Brokik.
  2. You buy more credits in My account, on the SMS tab.

Questions about overdue rent and texts

A text to your tenant on days 1, 8 and 15 of arrears

Create an account, add the property and tenant, and switch texts on in your rent reminder settings. You get 10 SMS credits to start.
30-day money-back guarantee on your first purchase.