Tenant communication without sharing your private number
You message the tenant from the flat's page in the app. The tenant reports issues with a description and photos and gets an e-mail every time the status changes.
How it works in Brokik
From the invitation to the issue history — five screens, without giving out your private number.You invite the tenant by e-mail
Enter the tenant's e-mail and Brokik sends an invitation link. You can also show a QR code or copy the link.You message in one thread tied to the flat
The conversation is pinned to the property. Nobody learns your phone number and everything stays in the history.The tenant reports an issue with a photo
The tenant describes the issue on the phone and adds up to five photos. You get the report immediately.You change the status, the tenant sees the progress
Every repair has a status: “Reported”, “In progress”, “On hold” or “Fixed”. You change it with one click; work orders for contractors are on the maintenance requests and contractors page.Brokik sends the reminders, the history stays
Reminders about readings and payments go out automatically. The activity log shows what was sent and when.
Scenario
A leaking tap reported and fixed without a single phone call
Owner
- Gets an e-mail with the issue's title and description, sees it in the Issues list and replies to the tenant in a message on the flat's page.
- Moves the repair to In progress, then to Fixed once it is done.
- In Activity has a record of who wrote what and when Brokik sent the reminders.
Tenant
- Reports the issue on the phone and attaches a photo.
- Gets a reply in the same conversation, without the owner's phone number.
- Sees the repair go from Reported to In progress and then Fixed.
Every step here is a Brokik feature available today.
Create an account and invite your tenant
The tenant gets a free account; you pay only for a plan sized to your number of properties.