Professional Communication

Communicate with Tenants Professionally Without Giving Your Personal Number

Keep all tenant messages, requests, and documentation in one secure platform. No more personal calls, texts, or scattered communication across different channels.

Everything You Need for Professional Tenant Communication

Replace personal phone calls and texts with a professional messaging system that keeps records and protects your privacy.

In-App Messaging

Send and receive messages through the secure Brokik platform. Keep your personal number private while staying connected.
Privacy protection guaranteed

Request Management

Tenants submit maintenance requests, questions, and concerns directly through the app with photos and details.
Everything documented automatically

Message History

All conversations are saved and searchable. Never lose important communications or agreements made via messages.
Complete conversation records

Notifications for What Matters

You get an email when a document is waiting for your signature, a settlement is ready, or a meter reading needs approval.
Always know what needs your attention

How it works in Brokik

From the invitation to the issue history — five screens, without giving out your private number.
  1. You invite the tenant by e-mail

    Enter the tenant's e-mail and Brokik sends an invitation link. You can also show a QR code or copy the link.
  2. You message in one thread tied to the flat

    The conversation is pinned to the property. Nobody learns your phone number and everything stays in the history.
  3. The tenant reports an issue with a photo

    The tenant describes the issue on the phone and adds up to five photos. You get the report immediately.
  4. You change the status, the tenant sees the progress

    Every report has a status: reported, in progress, resolved. You change it with one click, no phone calls.
  5. Brokik sends the reminders, the history stays

    Reminders about readings and payments go out automatically. The activity log shows what was sent and when.

Why Property Owners Love Professional Communication

Keep your personal phone number completely private
All tenant communication documented and searchable
Professional appearance builds tenant trust
Notifications about documents, settlements and readings to approve
Access conversation history from anywhere
Reduce misunderstandings with clear, written communication
Scenario

A leaking tap: from report to repair without a single phone call

Owner
  1. Sees the report with a photo on the issues list and replies in the conversation about the flat to say when the plumber is coming.
  2. Changes the status to In progress, then to Resolved once it is fixed.
  3. In Activity has a record of who wrote what and when Brokik sent the reminders.
Tenant
  1. Reports the issue on the phone and attaches a photo.
  2. Gets a reply in the same conversation, without the owner's phone number.
  3. Sees that the report is in progress, then resolved.
Every step here is a Brokik feature available today.

Ready for Professional Communication?

Stop giving out your personal number and start communicating like a professional property management company.

Your entire tenancy in one place

Manage your rentals more easily with Brokik - agreements, settlements and documents in one place.